VOCALOID SHOP Support and the Yamaha VOCALOID Products Customer Center will both be closed for holiday during the following dates.


From Apr. 26th 2019 (Fri.)  to May. 6th 2019 (Mon.) (Japan time)


Inquiries made during the above dates will be answered when services resume on May. 7th 2019 (Tue).

We apologize for the inconvenience and thank you for your understanding.


Business hours

  • Office hours are Monday through Friday from 10am - 5pm JST. We are closed on Saturdays, Sundays, and holidays.
  • We will reply to inquiries submitted on days we are closed on the following business day or later.
  • Please note that we may require some time to respond to certain inquiries.