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FAQ / Troubleshooting

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Q. I can't authorize or deauthorize my computer since 23rd.Oct/2019. I got a message "Failed to access the Authorization(activation) server." "There is no response from the activation server. "

On 23rd.Oct/2019. Our License server was updated. This might cause accessing trouble to our server. Please refer to the URL below and change your computer setting.

・Announcement about the Change of the Communication Encryption Method in the Product Authorization(Activation) Server .

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