I bought the commercial version of VOCALOID6 after installing the VOCALOID6 trial. Do I have to uninstall the trial version before I install the commercial version?

You do not have to uninstall the VOCALOID6 trial version. It will be overwritten when you install the downloaded full version. The commercial version also comes with VOCALOID5 voicebanks for Amy, Chris, Kaori, and Ken. Please download them as needed. For the download instructions, please refer to the email you received at the time of purchase.

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Is a VOCALOID6 trial version available?

Yes, visit the following URL:

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Where is the End User License Agreement (EULA) stored on my computer?

EULA is stored in the following folder: C:\Program Files\Common Files\VOCALOID6\EULA Library/Application Support/VOCALOID6/EULA

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I want to buy the VOCALOID6 upgrade version, but I lost the serial code from my previous VOCALOID Editor.

If you lost the serial code, you can not purchase the upgrade version. If you purchased a packaged product, the sticker with the serial code is inside the DVD case. We cannot reissue a serial code if you lost the serial code on the packaged version. If you purchased a download version, the serial code is listed in the order confirmation e-mail or notification that you received at the time of purchase.

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I have a voicebank from VOCALOID3. Can I purchase the VOCALOID6 upgrade version from Tiny VOCALOID3 Editor?

You cannot purchase the VOCALOID6 upgrade version from Tiny VOCALOID3 Editor. Products subject to upgrade are as follows: - VOCALOID3 Editor (SE) - VOCALOID4 Editor - VOCALOID Editor for Cubase (NEO) - VOCALOID4 Editor for Cubase - VOCALOID5 STANDARD - VOCALOID5 PREMIUM

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Do Voicebank products include Editor?

No, it is not included. You need to purchase VOCALOID6 and install VOCALOID6 Editor in order to use voicebanks.

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Are there any special offers or free updates for VOCALOID6 Editor?

You can purchase the upgraded version from the previous version. There is no free update. You need the serial code of the previous version in order to upgrade the software. The following items are subject to upgrade: - VOCALOID3 Editor (SE) - VOCALOID4 Editor - VOCALOID Editor for Cubase (NEO) - VOCALOID4 Editor for Cubase - VOCALOID5 STANDARD - VOCALOID5 PREMIUM Note: If you have purchased an upgrade version of VOCALOID4, VOCALOID5 STANDARD, or VOCALOID5 PREMIUM in the past, please have the serial code you obtained when upgrading ready.

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I recovered my Windows computer from a system crash. When I attempted to authorize my license, the following error message appeared: "VOCALOID components for these serial numbers are not installed."

If you recovered the VOCALOID computer system by restoring data using a backup tool, hard disk clone, or the like, the VOCALOID authorizer will not recognize the copied data. In this case, please uninstall all VOCALOID components and re-install them. Once you have re-installed all components, please authorize them. Uninstalling VOCALOID on a Windows computer: Click [Start] > [Settings] > [Apps] > [Apps & features] and uninstall the VOCALOID software. If uninstallation fails, install the software by overwriting the existing software.

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I recovered my Mac computer from a system crash. When I attempted to authorize my license, the following error message appeared: "Cannot find VOCALOID components assigned to the entered serial number. Please type a valid serial number."

If you recovered the VOCALOID computer system by restoring data using a backup tool, hard disk clone, Time Machine, Migration Assistant, or the like, the VOCALOID authorizer will not recognize the copied data. In this case, please uninstall all VOCALOID components and re-install them. Once you have re-installed all components, please authorize them. Uninstalling VOCALOID on a Mac computer: Click [Applications] > [VOCALOID] > [Uninstaller] folder Click [Applications] > [VOCALOID5] > [Uninstaller] folder Click [Applications] > [VOCALOID6] > [Uninstaller] folder If uninstallation fails, install the software by overwriting the existing software.

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I want to delete the authorize information for VOCALOID6 Editor and voicebanks on a computer that does not have internet access. How can I deauthorize them?

You can deauthorizez the software via offline deauthorization using another computer that has internet access. After starting "VOCALOID Authorizer," select "Deauthorization" > "Offline" and follow the on-screen procedure to perform authorization.

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