When I change the tempo in a DAW that does not support ARA2, the timing of VOCALOID7 VSTi/AU shifts.

If you set tempo changes in a DAW that does not support ARA2, or if you are not using ARA2, create the same tempo map in the VOCALOID7 VSTi/AU tempo track as in the DAW and enable the tempo track.

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I’m using Logic Pro but can’t sync using ARA2.

If you use Logic Pro on a Mac with Apple Silicon, Logic Pro is supported only when running in Rosetta 2 mode. For setup instructions, see the following page:

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I am using Fender Studio (Studio One) on Mac, but I cannot synchronize VOCALOID7 AU using ARA2.

On Mac, only the VSTi version is supported. Please use the VSTi version. For setup instructions, see the following page:

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The standalone VOCALOID7 Editor does not launch while I am using VOCALOID7 Editor as a VSTi in my DAW.

The standalone version and the VSTi/AU version running in a DAW cannot be launched at the same time. Close one before launching the other.

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I am using VOCALOID5 VSTi/AU or VOCALOID6 VSTi/AU in a DAW. Can I replace the instrument with VOCALOID7 VSTi/AU and continue working on the song?

No. Changing the instrument in the DAW to VOCALOID7 VSTi does not transfer the VOCALOID data currently being edited. Export a VPR file from the previous version of VOCALOID VSTi/AU, launch VOCALOID7 VSTi on a separate track, and import the VPR file.

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Can I migrate a VOCALOID Editor for Cubase project to VOCALOID7 VSTi?

Export the project as a VSQX file using VOCALOID Editor for Cubase, then import that file into VOCALOID7 VSTi.

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Can the VSTi/AU version of VOCALOID7 Editor output multiple audio channels to a DAW?

Yes. In the VSTi/AU version, enable the required output buses in the DAW and assign the outputs accordingly.

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Can I get support for Cubase AI?

For Cubase AI included with VOCALOID7, we provide limited support for installation, activation, and launching the software only. For other Steinberg products and Cubase LE included with some voicebank products, please contact the support desk listed under “Products with limited support / Unsupported products” on the following page:

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After reinstalling VOCALOID7 Editor or a voicebank, a dialog says that the maximum number of authorizations has been reached, and authorization fails.

Deauthorize the product using VOCALOID7 Authorizer, and then try authorizing it again. If deauthorization fails, contact Yamaha VOCALOID Customer Support.

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When I try to authorize the product, a message says “Failed to connect to the authorization server,” and authorization fails.

Please check the following: 1. Confirm that your computer is connected to the Internet. 2. Confirm that your computer’s date and time are set correctly. 3. The authorization server may be busy. Wait a while and try again. The product can be used without authorization for a limited grace period after installation. If you cannot connect to the authorization server, wait a while and try authorizing again.

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