FAQ / Troubleshooting

Q

I receive an error dialog of "A8C9BBB3-484B-8543-B20F049E2124(-4)" (the last digit is (-4)) and can't complete the installation.

Category:VOCALOID3 Editor

A

If you receive an error message with numbers end with (-4), the computer fails to install "Microsoft Visual C++ 2008 redistributable package" included in VOCALOID3 product installer program.

Please download and install "vcredist_x86.exe" manually from the link below, and then try installing VOCALOID3 products.

http://www.microsoft.com/en-us/download/details.aspx?id=26368

And if you fail to install "vcredist_x86.exe" downloaded from the link above, try "System Update Tool" from the link below, and then try following above steps.

http://windows.microsoft.com/en-us/windows7/What-is-the-System-Update-Readiness-Tool

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