FAQ / Troubleshooting


When I try to activate a product, I receive a dialog of "Network is not connected. Check your network connection." and can't do the activation. I already confirm that the machine is connected to an internet.

Category:VOCALOID3 Editor


1) You may have to specify proxy server settings, depending on your Internet service provider.
In this case, setting up the proxy settings for Internet Explorer may enable you to activate the software.

2) Verify that your Windows operating system has the correct date and time.

3) Open "Control Panel", select "Network and Internet", "Internet Options", and then select the "Advanced" tab. In the "Settings" field, make sure that the "Use TLS 1.0" check box is selected.
If the check box is not selected, select it, click "OK", and then restart the computer.

- - -

[Product Details] - A newer model of this item


VOCALOID Starter Pack Series

View Lists of FAQ / Troubleshooting for other Product and Service Categories

If you are unable to find a solution in the FAQ / Troubleshooting section, please use the Inquiry Form to submit an inquiry.

To Inquiry Form